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Moen Flo flood detection system

Flood Detector

Nothing provides peace of mind like a flood detector. Flood detector systems monitor your homes main piping systems and will notify you if there is a potential problem. You can also install an automatic shutoff that will help keep your home safe. In some cases, you may be entitled to a reduction in your home insurance costs.

Plumbing
Services

At ACE Plumbing and Heating, we offer a wide range of plumbing services. Our qualified technicians are on call 24/7 so in the unfortunate event that you have a plumbing emergency we will be there. Please have a look at all of the different plumbing services we offer using the button below. If you already know the exact service you are looking for, such as a water heater service or a back flow prevention test, you can use the link to our Request Service form and someone from our office will contact you to schedule the service.

Plumbing
Products

Are you looking for plumbing products. Ace Plumbing and Heating offers a wide range of plumbing products. For larger plumbing products like hot water tanks, tankless systems, boilers, pool heaters etc., please have a look below at our recommended products. If you are looking for fixtures, faucets, toilets and other plumbing products, please have a look at our partner stores below. Once you have completed your selections, we can pick them up from the suppliers and deliver to your door when do the installation; the total cost of of the equipment, delivery and installation will be combined into one, easy invoice, saving you time and money.

An ACE plumbing employee conducts a bathroom plumbing renovation

PLUMBING
SERVICE

Similar to a vehicle,  many of your home's plumbing systems require regular and continued service and maintenance to keep them running at their best. Whether it is your hot water tank, tankless hot water heater, in-floor heating system or a back flow preventer, these appliances need maintenance from time to time. At ACE Plumbing and Heating, we can service all of your plumbing equipment. If you would like one single appliance serviced, please feel free to book a service call. If you would like an annual agreement for piece of mind and to help all of your equipment get the checks and maintenance it needs, then we would recommend our Service and Maintenance Agreement, tailored to your individual needs.

Plumbing Services
Poly B piping

Poly B Replacement

Poly-B (polybutylene) was a common type of plumbing material used to supply hot and cold water in residential and commercial buildings built between 1978-1995. It was a reliable and lightweight option for many plumbing projects. Poly-B plumbing was much cheaper than copper piping, and it was installed in over 700,000 Canadian homes.

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Poly-B piping is generally a light grey plastic pipe with copper fittings and elbows. You can easily identify if your home’s plumbing has Poly-B fittings by removing a few ceiling tiles in your basement or by checking in your mechanical room and viewing the grey pipes in the ceiling of your basement. If the pipes are grey plastic with copper connections, it is likely that your home has Poly-B. If your piping is red and blue plastic, it is not Poly-B.

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Poly-B pipes are susceptible to failure and have been known to burst and leak, causing water damage. As homes begin to age, more problems arise with this type of piping, causing devastating effects to many homes. Subsequent insurance claims can take years to resolve, and that is subject to if your home insurance policy will even cover the claim. Poly-B plumbing has been through so many class action lawsuits that many insurance companies will not cover you at all if this piping fails, or they will refuse to insure you until you have it replaced.

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The safest thing that a homeowner can do is be proactive by replacing their Poly-B plumbing. The cost of replacing Poly-B piping will vary depending on the size of your home. ACE Plumbing and Heating's expert plumbers will remove the Poly-B pipes from your entire home and replace them with the current standard pex piping. We can also put you in touch with a handy man for any repairs required, which usually includes some drywall work. Contact us today for a free quote to replace your Poly-B.

Hot water service
An ACE Plumbing and Heating employee conducts service on a tankless water heater

Tankless Hot Water Service

Your tankless hot water system requires maintenance to make sure that it is working at its best and helps to extend the life of the heater. As a minimum, each year your tankless system should be completely drained and flushed with a specific solution to remove any scale build up. If you have hard water, this may be needed more frequently. At ACE Plumbing and Heating, we can provide your annual service as a stand alone service, or we can include it with your other home appliances as part of a Service and Maintenance Agreement. Contact us today for information and pricing on your tankless hot water system service.

Drain Cleaning
An ACE Plumbing and Heating employee cleans a drain using an auger

Drain Cleaning

At ACE Plumbing and Heating we offer two main types of drain cleaning. For larger strata corporations, such as condo or apartment buildings, we offer preventative maintenance drain cleaning which can be done on an annual basis. This includes using an auger or jet cleaner to clean out vertical and horizontal plumbing lines to prevent emergency blockages. The second type of drain cleaning would be using the same auger and jetting system to clear blockages. It's important to note that in  some cases, such as when roots have entered the system, the drain cleaning would only be a temporary solution, eventually the pipes will need to be replaced.

Back Flow Testing
An ACE Plumbing and Heating employee conducts a test on a back flow preventer

Back Flow Testing

Many commercial and residential plumbing systems have a back flow prevention system. A type of safety valve, back flow preventers help to ensure that any contaminated water does not enter the main water system. If you have a back flow preventer, it may require regular scheduled inspection to ensure it is functioning properly. In the City of Kelowna, there are specific requirements for testing your back flow preventer. You are required to use someone that is certified to test your back flow preventer and at ACE Plumbing and Heating, we have several technicians with this qualification. Once the back flow preventer has been tested, ACE Plumbing and Heating can submit the paperwork to the city on your behalf, and in the event it requires repairs, we can order the parts and fix the problem. Contact us today to request a back flow preventer inspection.

Plumbing Leaks
Fixing Sink Pipes

Plumbing Leaks

From the smallest leak, to the most unfortunate flood, ACE Plumbing and Heating's expert plumbers can fix your plumbing leak. If you require urgent assistance, please contact our 24 hour on call line at 2508616696 and follow the prompts for our on-call plumber.

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There are a couple of very important things to know about plumbing leaks. First, if possible turn off the water where the leak is happening. If the leak is in the main line then you will need to contact your utiltiy company to turn off the water main. If there is a flood, like in your basement DO NOT enter the water, you could get electrocuted. If you have had significant water damage, the sooner you contact a restoration company the better, as they may be able to help limit the amount of damage.

Camera Inspections
An ACE Plumbing and Heating employee inspects a drain with a camera

Camera Inspections

Camera inspection use a portable camera on the end of a long line to inspect all plumbing lines. The camera can travel long distances into your drain and sewer system to help find exactly where the problem is and provide valuable information on how to fix it. For example, if you have a drain blockage, a camera inspection could help tell exactly where the blockage is avoiding the potential of large demolitions to find the blockage. Contact ACE Plumbing and Heating today to book a camera inspection.

Bathroom Renos
A completed bathroom renovation

Bathroom Renos

Are you currently doing, or considering a bathroom renovation? At ACE Plumbing and Heating, our expert plumbers and supply partners can help with all the plumbing aspects of your bathroom renovation. From tubs to sinks, basins, showers, steamers and any pluming fixture you can imagine, ACE Plumbing and Heating is your one stop shop for all plumbing products and services for any and all bathroom renovations. Contact us today for your free bathroom renovation quote.

Hot Water Tanks

Hot Water Tanks

Do you need your hot water tank replaced or a new one installed. At ACE Plumbing and Heating our plumbing experts can jet the job done right. We offer a wide range of hot water tanks including electric units, gas powered units, power vented units and the latest heat pump models. Typical hot water tanks are designed to last for about ten years so if yours is reaching that age, it may be time to start thinking about a replacement. Call the ACE Plumbing and Heating office for the latest pricing for a new hot water tank or click the quote button below and enter the size and type of hot water tank you would like and someone from the office will be in touch.

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2508616696

Our Featured Hot Water Tanks

Tankless hot water
Navien Tankless Hot Water heaters

Tankless Hot Water

A tankless water heater is a type of water heater that doesn’t use a storage tank. Instead, hot water is produced only when you need it. Tankless water heaters are smaller and more efficient than traditional water heaters. When connected to a recirculation system, tankless water heaters can provide near instant, near endless hot water. At ACE Plumbing and Heating, we specialize in the sale, installation and service of tankless hot water systems and are a certified Navien Service Specialist (NSS). ACE Plumbing and Heating is Kelowna's leading supplier of Navien tankless hot water systems, an industry leader in tankless, condensing hot water systems. Have a look at all of the Navien tankless systems using the link in their logo below, or contact us today for your free tankless hot water system quote.

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Navien Logo

Our Featured Tankless Hot Water Heaters

Boilers
A Navien hydronic in floor heating boiler system

Boiler & Hydronics

At ACE Plumbing and Heating, we carry a wide selection of boilers and can help ensure you have the boiler that best suits your needs. Essentially, there are two main types of boilers, ones designed to run hot water through tubes or elements for heating (hydronics) and Combi boilers that provide the same hot water, but also have an outlet for your domestic hot water, such as for your faucets, sinks and showers. If you are doing a new build, or a large renovation, ACE Plumbing and Heating can not only install the boiler, but also the in-floor or radiant heating, including snow melt systems. Contact us today for a free Boilers and Hydronics quote.

Our Featured Boilers

Hydronic in floor heating system

In-floor Heating

Using hydronics, you can heat your home with in-floor heating. The system uses a boiler to transfer warm fluid throughout your home, keep you environment warm and comfortable. you can also use a combi-boiler that provides in-floor heating and domestic hot water. At ACE Plumbing and Heating, we can supply and install a wide variety of in-floor heating solutions from single zone, to multi-zone systems. Reach out to ACE Plumbing and Heating today for your free in-floor heating quote.

Get a Quote
Infloor heating
An inground snowmelt system powered by a boiler

Snow Melt System

Sick of shovelling snow? A hydronic snowmelt systems runs fluid filled lines under your driveways concrete and asphalt, which is powered by a boiler systems. The warm fluid melts the snow keeping your driveway and sidewalk clean and clear. At ACE Plumbing and Heating we have the experienced techs and equipment to install any and all types of snow melt systems. Contact us today for a free quote.

Snow Melt
Flood detectors
Moen Flood Detectors

Flood Detectors

Damage to your home or business as a result of a leaking pipe can be extensive and in some cases very expensive. With modern flood detection tools, you can monitor your home's plumbing from anywhere and with the right equipment, have your water shutoff automatically in the event of a flood. ACE Plumbing and Heating can supply and install a wide variety of flood detection equipment, including automatic shutoffs. Contact the experts at ACE Plumbing and Heating today for a free quote and more information.

Flood Detection Products

Water Treatment
NOVO water treatment solutions

Water Treatment

Water treatment solutions help to ensure your the water you use and consume in your home is of the highest quality. From water softeners, to filters, to advanced reverse osmosis and ultra violet systems, ACE can supply and install all of your water treatment and conditioning systems. Contact us today for a free quote and ensure your drinking water is of the highest quality.

Our Featured Water Treatment Products

Pool Heaters
Beach Ball in Pool

Pool Heaters

A big part of the Okanagan lifestyle is being able to go for a dip. Pool heaters are the perfect addition to your swimming pool. They provide the perfect water temperature, even under the harshest conditions, allowing you to swim earlier in the spring and later in the fall. ACE can supply and install your pool heater. We can also service it each spring to ensure it is working at its best. Contact us today for your free pool heater quote.

Our Featured Pool Heaters

Fixtures and Faucets
Fixtures and faucets section

Fixtures and Faucets

At ACE Plumbing and Heating, we can supply and install any and all kitchen and bathroom fixtures and faucets, including the kitchen sink. While we do not have a plumbing showroom of our own, we work closely with three major suppliers. You can browse their websites using the links below, or visit their showrooms and once you have chosen what you are looking for, just let the supplier know you or working with ACE Plumbing and Heating or let us know, and we can have our qualified plumber pick it up and install it. Using one of these suppliers and having us install it ensures you get the full warranty coverage.

Splashes logo

You can choose all of your fixtures and faucet's from Andrew Sheret's Splashes showroom. We can then pick them up and install them for you, saving time and money.

Bartle and Gibson Showroom logo

You can choose all of your fixtures and faucet's from Bartle & Gibsons showroom located on the Westside. We can then pick them up and install them for you, saving time and money.

Ensuite Vernon Logo

You can choose all of your fixtures and faucet's from EMCO Corporation. We can then pick them up and install them for you, saving time and money.

Helpful Plumbing Tips

Turn to the experts

At ACE, we pride ourselves on giving the very best service as fast as we can. In some circumstances, it may better suit you to have a look at some of the helpful tips and links below related to plumbing. We are always here to help so in the event that the information and links below do not answer your questions, please contact us anytime at 2508616696 or submit the contact form below.

OUR TRUSTED PARTNERS

Navien logo
John Wood Logo
AO SMith Logo
NOVO logo
Splashes Kelowna logo
Bartle and Gibson logo
EMCO logo
Hayward logo
MOEN logo
American Standard logo
Delta Faucets logo
Kohler logo
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