Our New Showroom is Open
The brand new ACE Plumbing and Heating showroom at 2075 Pier Mac Way (across from the airport) in Kelowna is now open. We have more than 30 functioning fireplaces on the floor including both gas and electric as well as a complete section dedicated to outdoor living products .
Fireplaces
Nothing adds warmth and atmosphere to your living space quite like a fireplace. At ACE Plumbing and Heating, we specialize in the sale, installation and service of gas, wood and electric fireplaces. Whether you are looking for a large luxury fireplace, a gas insert for your old wood burning fireplace, linear fireplaces, wood stoves or a small electric, we have it all. We offer a wide range of fireplace companies and focus on supplying units made right here in Canada. Have a look below at all of the fireplace options at ACE Plumbing and Heating. Our showroom at 2075 Pier Mac Way in Kelowna has more than 30 functioning gas and electric fireplaces. Please feel free to drop by sometime and see our fireplaces in action.
FIREPLACE
SERVICE
Similar to a vehicle, your home comfort systems require regular, and continued service and maintenance to keep them running at their best. Whether it is your furnace, air conditioner, fireplace or hot water heater, all of the mechanical appliances in your home need maintenance from time to time. At ACE Plumbing and Heating, we can service all of your plumbing and HVAC equipment, including your fireplace. If you would like one single appliance serviced, please feel free to book a service call. If you would like an annual service agreement for piece of mind and to help all of your equipment gets the checks and maintenance it needs, then we would recommend our Service and Maintenance Agreement, tailored to your individual needs.
Our Fireplaces
LUXURY
FIREPLACES
Looking for a fireplace that not only provides warmth and atmosphere but is also a focal point for your living space? At ACE Plumbing and Heating, we have a wide range of luxury fireplaces to meet all of your design desires. Our luxury fireplaces offer warmth, exceptional viewing areas and most importantly, the type of atmosphere that only a luxury fireplace can provide.
Regency City Series
The City Series of designer gas fireplaces offer unmatched design flexibility, quality, and modern designer friendly styling. Regency’s City Series can accommodate any finishing materials right to the edge of the fireplace (including wood and wallpaper) – giving you material and design flexibility with modern, clean lines. Enjoy unhindered flame pictures with extra large glass viewing areas and Regency's patented frameless dual-glass safety barrier.
Regency City Series - Featured
Napoleon Luxury Fireplaces
The Tall Vector Linear Series by Napoleon is a gas fireplace that features all of the beautiful and sleek, modern design that you know and love with the Vector Series with an even greater visual impact, more efficient use of fuel, and superior heat distribution.
Napoleon's Luxuria™ Series of Linear Gas Fireplaces requires no safety screen thanks to the safe to touch, triple-paned Glass Guard system, enhancing your view. Choose from Single Sided or See Through models.
Napoleon Luxury Fireplaces - Featured
Montigo Prodigy
Perfect for high-end luxury homes or light commercial fireplace applications, the Prodigy Series adds tranquility and ambiance to any space. Constructed with a commercial grade valve, burner and control system, this series is built with Montigo’s uncompromising quality to ensure long-term reliability. The prodigy series can be built in a wide range of sizes and configurations, including a unit that has a viewing area 8 feet wide and 5 feet tall. Visit the Montigo Prodigy webpage today to learn more.
Linear Fireplaces
Linear fireplaces, sometime referred to as contemporary fireplaces, are sleek, modern and linear, rather that your traditional square fireplace. Linear fireplaces are the current trend and often preferred by designers due to their compatibility with current designs. Linear fireplaces offer a wide range of sizes from roughly 36" wide, all the way up to 8 feet. Almost all of the linear fireplaces we offer are able to be installed in a way that allows for a TV or artwork to be placed very close above the fireplace opening. At ACE Plumbing and Heating we not only sell and install linear fireplaces, we can also build the entire chase and hearth, meaning you only need to find someone to add the finishing touches. Contact us today for your free quote or to learn more about the wide variety of linear fireplaces we have to offer.
Our Featured Linear Fireplaces
Traditional Fireplaces
Traditional fireplaces, sometimes referred to as portrait fireplaces provide warmth and atmosphere to almost any location within your home. Traditional fireplaces are ideal for installation in smaller spaces, corners and when a shelf or mantel is desired above the fireplace. ACE Plumbing and Heating carries a large variety of traditional fireplaces in a wide range of sizes. Whether you are looking to install a new traditional fireplace, or replace an existing one, ACE Plumbing and Heating can help. Contact us today for your free quote.
Our Featured Traditional Fireplaces
Gas Insert Fireplaces
Gas insert fireplaces are a very specific type of fireplace that are designed to be installed into a wood burning fireplace. If you have an old brick chimney with a wood burning fireplace, or an old pre-fabricated wood burning fireplace with a minimum of an 8" chimney on top of it, then an insert would be an ideal solution. Gas inserts cannot be installed in any other application. Gas insert fireplaces are usually very straight forward to install, requiring little to no construction work apart from running a gas line to the fireplace opening. Gas fireplace inserts offer a significant amount of heat for their size, typically include a blower fan, and newer models offer flush fronts with a larger viewing area. Our two main fireplace partners, Regency and Napoleon, offer a wide variety of gas insert fireplaces. Click the links below to visit their respective websites, or click on our featured gas insert fireplaces for the ones we most frequently sell.
Our Featured Gas Insert Fireplaces
Gas Stoves
Looking for the ambiance of a wood stove but none of the hassle or mess? Or how about something very modern, sleek and a standout piece. A Gas Stove might be just what your are looking for. ACE Plumbing and Heating offers a wide variety of gas stoves from our fireplace partners. From large units designed for maximum heat output, smaller cast iron units designed to look like a traditional wood burning stove, or a modern, contemporary stove, ACE Plumbing and Heating has the unit, and the installation expertise to ensure you get the gas stove you are looking for. Our two main fireplace partners, Regency and Napoleon, offer a wide variety of gas stoves. Click the links below to visit their respective fireplaces, or click on our featured gas stoves for the ones we most frequently sell.
Our Featured Gas Stoves
Builders' Units
Working on a large development project and need multiple fireplaces? If so then builders' units may be what you are looking for. While there is no specific unit that is considered a builders' unit, they typically refer to fireplaces that are more affordable while still providing ample ambiance, warmth and controls. If you are working on any project that requires more than a few fireplaces, we have a separate quoting system for large orders where we can work directly with the manufacturers to get fantastic pricing. Contact us today for any and all of the your residential new construction fireplace projects.
Our Featured Builders' Units
Outdoor Fireplaces
Adding a gas fireplace to your outdoor living area can be a great way to provide atmosphere and warmth that can help extend the Okanagan's outdoor season. At ACE Plumbing and Heating, we have an entire section of our website dedicated to Outdoor Living. Click the link below to see all of our outdoor fireplaces, fire features, heaters and so much more.
WOOD
BURNING
APPLIANCES
Wood Stoves
Lets face it, its hard to compare with the heat and warmth a wood stove provides. Whether you are looking for a casual burn, supplemental heat, or a serious heating unit with long overnight burns, ACE Plumbing and Heating has the wood stove, and installation expertise you need. All wood stoves we install meet or exceed the 2020 EPA emissions standards and include all relevant building permits and a WETT Report for your insurance. Contact us today for your free wood stove quote.
Our Featured Wood Stoves
Wood inserts
Wood insert fireplaces are a very specific type of fireplace that are designed to be installed into a wood burning fireplace. If you have an old brick chimney with a wood burning fireplace, or an old pre-fabricated wood burning fireplace with a minimum of an 8" chimney on top of it, then a wood insert would be an ideal solution. Wood inserts cannot be installed in any other application. Wood inserts can be straight forward to install but the actual dimension of your flue tiles and firebox opening will dictate which type and size of insert you can install. Furthermore, wood inserts installed on an upper floor will often require a chimney extension to be installed above in order for the correct amount of draft to be created. Our two main fireplace partners, Regency and Napoleon, offer a wide variety of wood inserts. Click the links below to visit their respective fireplaces, or click on our featured wood inserts for the ones we most frequently sell.
Our Featured Wood Inserts
Wood Fireplaces
Looking for a traditional wood fireplace without the hassle of having to build an entire brick chimney? Pre-fabricated wood burning fireplaces can be installed using the fireplace with stainless steel chimney. The units can be framed into your home with some steel studs and mostly timber, allowing for ease of installation and unrivalled atmosphere.
Our Featured Wood Fireplaces
Pellet Stoves and Inserts
Are you looking for the warmth of wood without the hassle of cutting or sourcing your wood? If that's the case than using a pellet stove or insert may be right for you. These units use small wood pellets that you can easily buy at most hardware stores. it's important to note that because Pellet stoves and inserts use a forced air fan system for combustion, they do require power. Contact ACE Plumbing and Heating today for a free pellet stove or insert quote.
Our Featured Pellet Stoves and Inserts
WETT Reports
A WETT Report is often required by your insurance company if you have a solid fuel burning appliance (a wood stove for example) in your home. In order to issue a WETT report, a WETT certified inspector will need to conduct a site visit and examine the installation of your appliance and compare that with the manufacturer's requirements and current building codes. If ACE Plumbing and Heating is installing a new wood stove or insert at your house, then a WETT report is included. If you would like to schedule a WETT report, please contact us.
ELECTRIC FIREPLACES
Electric fireplaces have come a long way over the years. Electric fireplaces offer a wide range of sizes, shapes and installation applications as well as a fair amount of heat. Electric fireplaces can be ideal for any residential or commercial space. ACE Plumbing and Heating carriers a wide range of electric fireplaces from 4 major, industry leading suppliers. If you are looking for an electric fireplace, contact us today for a free quote.
Regency Electric Fireplaces
Flames so realistic, you won't believe it's electric! The Regency lineup of modern electric fireplace heaters fuse high-quality craftsmanship with elegant styling. Enhanced dancing flame effects and an extra-deep beds of realistic logs or crystals offers unmatched realism & depth. Advanced Chromalight LED systems with multiple different lighting combinations provides realistic flames, inspiring visuals and 3-dimensional depth.
Napoleon Electric Fireplaces
Napoleon's Electric Fireplaces are ideal for creating an instant upgrade to any room. They’re especially handy when it isn’t feasible to install a gas or wood-burning fireplace or stove in a space. Electric fireplaces can literally go anywhere and are ready to spread comfort and warmth straight out of the box. You can hang them on the wall like a piece of art. You can also install them into the wall, which includes recessing our wall-hanging electric fireplaces, or into a freestanding mantel to create the look you desire.
Dimplex Electric Fireplaces
Dimplex electric fireplaces help bring luxury to your home with electric fireplaces that simply plug-and-play or hard-wire seamlessly. With industry-leading flame effect technology, you can have the look of wood-burning or gas models without the mess or the maintenance. ACE Plumbing and Heating can supply and install Dimplex fireplaces.
Amantii Electric Fireplaces
At Amantii Electric Fireplaces, we offer a unique and stunning design with our electric fireplaces. Our modern, symmetrical design creates an eye-catching centrepiece in any room, while our high-efficiency technology allows you to enjoy a warm, cozy atmosphere in any environment. Enhance your home with the convenience and eco-friendly nature of electric fireplaces. Embrace the warmth of the season and add a touch of sophistication to your hearth.
Do you have a new Fireplace?
Congratulations on the purchase of your new fireplace. A fireplace helps to add ambience and warmth to your home. As with all appliances, there are some important things related to your new fireplace that you should be aware of.
All fireplaces sold in Canada go through a rigorous and individual certification process to ensure they are safe for use. Because each fireplace is certified independently, each one is a little different and the manual for the fireplace includes the definitive information for that specific fireplace; when questions arise, the fireplace manual is the most accurate source of information related to the function, installation and finishing requirements of that individual fireplace.
While each fireplace is a little different, there are some broad similarities between all fireplaces that use either Natural Gas (NG) or Liquid Propane (LP). We have put together some important information that should help you get the most out of your fireplace, and help to ensure you can enjoy your fireplace for years to come.
FINISHING AROUND THE FIREPLACE
The complete installation of a fireplace, whether doing a renovation a or new build, will require multiple trades to be involved in most circumstances. At ACE Plumbing and Heating, we handle the parts of installation related to Gas Fitting. This includes installing the fireplace and venting, connecting gas lines, relevant permits and fireplace related warranty. ACE Plumbing and Heating does not do any work related to finishing fireplaces such as adding tiles nor drywall and painting. In some many cases we can also complete some of the construction work such as framing the fireplace chase and hearth.
Each fireplace has very strict rules for how it can be safely finished. These rules include things like what types of materials can be placed above and around the fireplace (typically differing between the ability to have combustible materials (ie: timber, ship lap, drywall) or non-combustible materials (ie: steel stud, cement board, tiles etc.). There will also be strict rules for what size of mantel you can install and how close to the top of the fireplace it can be.
All of these rules are specific to each individual fireplace and the manual for each fireplace contains all of the information needed to finish the fireplace correctly, and to code. In the event the fireplace is finished in contradiction to the manual, it can void the full warranty of the fireplace and in some cases, pose a significant fire hazard that would be the responsibility of the finisher, not that of ACE Plumbing and Heating.
Your fireplace, and the area around it will get HOT.
With modern direct-vent gas fireplaces the area above the fireplace will, indeed, get very hot. The allowable temperature is 117°F above room temperature for combustible materials. Average room temperature is 70-75°F; therefore a surface temperature of around 190° can be expected. On a solid surface, these temperatures are very hot to the touch. While it may seem that this is an excessive temperature, drywall for example, will not combust until over 450°. It is imperative that the manual for the fireplace be followed when finishing work is completed to ensure the surfaces around the fireplace remain at approved temperatures.
THE FIRST FIRE
The first time you use your fireplace, and how you do so, is very important. This process is referred to as the “First Fire”. The first fire in your fireplace is part of the paint curing process. To ensure that the paint is properly cured, it is recommended that you burn your fireplace on high for at least four (4) hours the first time you use it, with the fan on if applicable. When first operated the unit will release an odour caused by the curing of the paint and the burning off of any oils remaining from manufacturing. These odours are non-toxic. Smoke detectors in the house may go off at this time. If possible, open a few windows to ventilate the room for a couple of hours. If the full curing process is not complete, for example if you only burn it for 1 hour during the first fire, it is possible that every subsequent time you turn your fireplace on, it will release the same smell.
The glass door and inner panels may require cleaning after the First Fire. Do not attempt to clean the glass or panels while the unit is still warm, it must completely cool down first.
DO NOT ATTEMPT TO CLEAN THE GLASS WHILE IT IS HOT.
If you have any questions about your fireplace, whether ACE Plumbing and Heating installed it or not, please feel free to contact us anytime. If your fireplace needs to be serviced, please use the button below.
Fireplace Videos
Fireplace Videos
How to Use Your Regency Proflame 2 Remote | Regency Fireplace Remote Troubleshooting
How to Clean the Glass on Regency Bellavista® B36/B41XTE Gas Fireplaces
Proflame Remote Operation On Regency Gas Fireplaces
OUR TRUSTED FIREPLACE PARTNERS
